Stephens Vending: Quality, Commitment and Service since 1975

Stephens Vending is focused on great service. Our vending company is in the top 25% of the largest vending companies in the US. The Stephens family started their business with one account, a business that had over 1,000 employees, and we still have that account today.  We have added more than 100 accounts since then.

Our customers are #1; they are our focus. We take service calls 24 hours/day, 7 days a week, weekends and holidays to ensure that your needs are being met.

OUR MISSION:

Our mission is to enhance employee morale by providing a no-compromise food, beverage, and office coffee service.

OUR VENDING GOAL:

  1. To offer your employees a large variety of fresh, nutritious food and snacks with name brands and quality in mind.
  2. To keep your vending equipment clean, filled, and working during all hours.
  3. To operate in a professional and ethical manner, and to provide your employees with tangible benefits from their food service program.
  4. To be managed well and virtually trouble free for years to come.

About Our Business

Stephens Vending has been in business for over 40 years. We have over 100 accounts and hundreds of pieces of vending equipment on location. Our business office, warehouse and maintenance department is in Coffeyville, Kansas, and is located within 60 minutes of all of our accounts. Stephens Vending will do business within an 80-mile radius of our home office, which is located in Coffeyville.

 

Our Credentials

  • Member of NAMA, National Automated Merchandise Association
  • Member of MAMA, Midwest Automated Merchandise Association
  • Member of Unified Strategies Group (USG)

Experienced Service Department

2 Service Technicians for 5 Routes- Over 45 years of combined industry experience to diagnose and repair equipment quickly and efficiently when there's a service issue. All technicians carry extensive parts inventory to minimize equipment downtime.

Radio dispatched 24 hours a day- Seven days a week to respond to all service issues typically within two hours or less. 

Call Tracking- All service calls are recorded in a data base and reviewed by management to maintain high service and upkeep equipment at the highest level. 

Preventative Maintenance Program- Machines are maintained by technicians by territory and are routinely serviced to prevent equipment breakdowns.